Our Services
Managed IT services to support your operations
How we work
Personal service from the beginning
We listen to your needs and use our expertise to create managed IT solutions that work for you, grow with you and remain cost-effective. Through regular reviews of your systems and requirements, we ensure you have exactly what you need, nothing more and nothing less.
Technology can be overwhelming, but with New Solutions you have one accountable point of contact and clear, jargon-free answers.
Whether you need complete outsourced IT services or additional support for an internal team, we manage your technology so you can concentrate on running your business.
What we do
Nine services, one accountable partner
IT Support
Access responsive IT helpdesk support, proactive monitoring and practical advice from a dedicated New Zealand service team. With three support tiers, we can tailor our service to your budget, IT requirements and business priorities.
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Infrastructure
On-premise, cloud-based or hybrid, we design managed IT solutions around your organisation’s operational and strategic requirements. We ensure every component integrates securely and provide ongoing management to improve performance and reliability.
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Network Management
Whatever the size or structure of your organisation, we create flexible, fully managed network solutions that keep your people connected. Get the speed, performance and reliability you need without paying for technology you will not use.
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Backup & Recovery
Keep your business information protected with monitored backup solutions tailored to your environment, whether your data is on-premise, offsite or in the cloud. Our services include automated backups, redundancy and practical disaster-recovery planning.
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Cloud Phone Solutions
Enjoy the straightforward management and dependable service of a cloud-based business phone system. Our solutions include flexible licensing, implementation, staff training and ongoing local IT support.
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Meeting Room Solutions
Improve collaboration with reliable video-conferencing and meeting-room technology that integrates with your existing systems. We create a consistent, straightforward experience for productive team and client meetings.
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Hardware Management
Simplify hardware management with support covering procurement, configuration, maintenance and troubleshooting. We coordinate repairs, replacements and upgrades to keep your business equipment reliable and productive.
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Software Management
Let our managed IT company oversee software updates, licences, renewals and patching. We manage security, performance, compatibility and continuity while reducing the administrative burden on your team.
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Microsoft 365
Stay productive from almost anywhere with Microsoft 365. We provide licensing, migration, configuration, security and ongoing support, keeping your email, documents, contacts and calendars protected and accessible.
Find out more→What our clients say
“We have found them to be very flexible – they work nights and weekends to fix problems and install upgrades to minimise disruption. They are also proactive and offer solutions to simplify our IT, whilst being mindful of our budget.”
Elaine Hogg, Reproflex3
Looking for an IT partner that just gets it?
No silly questions, just straight up answers.